← Back to Case StudiesRetail
Keyholding & response for a high street retailerInconsistent response times across 80 stores and no single point of accountability.
Retail
Keyholding & response for a high street retailerInconsistent response times across 80 stores and no single point of accountability.
THE CHALLENGE
Inconsistent response times across 80 stores and no single point of accountability.
OUR SOLUTION
Took on all keys into our secure store, set per-region SLAs and integrated dispatch directly with the retailer's existing alarm signalling.
THE OUTCOME
Average attendance time reduced from 47 to 22 minutes, with monthly board-level reporting.